Go to www.studieboekencentrale.nl/bestellen
Select your school.
Select your location (left). 
Select your course (left).  
The booklists will appear.Select (selecteer) the booklist you need. 
Select the books you need. 
Scroll  down to the end of the page and click on Volgende. 
Now, a list with additional educational tools (office supplies, calculators, electronics) will appear. Select the items you would like to order, scroll to the end of the page and click on Volgende. 
You will now see your shopping cart and you can check the articles you have just ordered. 
To complete your order, click on afrekenen. 
If this is your first order, you will have to create a new account. Click on Een nieuwe account aanmaken . If you already have an account, fill in your email address and your  password to log in. 
You may now tick the box Ja, ik wil gebruikte boeken if you want to order secondhand books. Note that, unfortunately, we cannot guarantee that you will receive used books as we can only supply these subject to availability. If there are no secondhand books in stock, you will receive new books without further notification. 
Now, you may choose your method of payment.

For a translation of the options see the relevant list below. For international students, there is a special option for  payment and delivery of your order to take place in the bookshop at school.  For some other options you will have to provide further details, such as your bank account or the name and address of your employer. Click on Volgende. 
You will find an overview of your order, personal details, payment method etc. If anything needs changing click on Bewerken. If everything is correct you please tick the box Ik ga akkoord met de leveringsvoorwaarden (I agree to the Terms and conditions). 
Click on Voltooien and your order has been completed. In a short while, you will receive a confirmation email with an overview of your order. Should you not receive this confirmation or if you have any other questions, please, contact our Customer Service at Klantenservice@studieboekencentrale.nl or call them on 0591 668133.

 

Translation Methods of payment and delivery:

Automatische incasso/ levering per post
Direct Debit/ delivery by post

Automatische incasso/ afhalen in de winkel             
Direct Debit/ delivery in the shop in school

Factuur bij levering/ levering per post (kosten € 4,95)          
Invoice in parcel/ delivery by post (€ 4,95 handling fee)

Bestelling  op rekening werkgever/ levering per post)         
Invoice account employer/ Delivery by post

Betaling iDEAL / Levering per post
iDEAL / delivery by post

Betaling iDEAL / Afhalen in Saxion-winkel
iDEAL / delivery in the bookshop at school

 

 

You have the right to return them within 14 calendar days after delivery of the order without giving reasons. Returned items are accepted only if you have been carefully with the item and packaging. Note: if you return items later than within 14 calenderdays, this right does not apply anymore and we will contact you about the completion of your return.

Return Policy / right of return does not apply to:
a. Articles that are clearly personal in nature (think of digital materials with logins)
b. articles that have been created in accordance with the specifications of the teacher / consumer (think: Printing On Demand)
c. sealed packages of loose leaf contents, whose accuracy no longer can be monitored after the removal of container (think Syllabi, etc.)
d. articles whose seal is broken (think of computer software)
e. articles that are liable to changes in price (think of foreign literature)

You send the package (postage prepaid) clearly provide your information (name, address and account number) to:

Studieboekencentrale
Antwoordnummer 362
7800 WB Emmen

Refund (if applicable) will within 30 days made to your bank account number.

It is possible to cancel an order. Condition for this is that the order has not been processed by us. You can contact our customer service at phonenumber 0591-668133.

We will contact you about the procedure and any refund amounts.

When you order through this website, you immediately receive an order confirmation email. When you send us your order by post , you will receive after processing the order an e-mail order confirmation. It is therefore important that you always have a legible e-mail address.

TRANSLATION USED TERMS DUTCH	ENGLISH
ARTIKEL	ARTICLE
DRUK	EDITION
ISBN	ISBN= International Standard Book Number
KOOP	ORDER
KORTING	DISCOUNT
PRIJS NA KORTING	PRICE AFTER DISCOUNT
TITEL	BOOK TITLE
SOORT	TYPE
AANTAL	AMOUNT
TOTAAL	TOTAL

 

Methods of payment and delivery:

Automatische incasso/ levering per post
Direct Debit/ delivery by post

Automatische incasso/ afhalen in de winkel             
Direct Debit/ delivery in the shop in school

Factuur bij levering/ levering per post (kosten € 4,95)          
Invoice in parcel/ delivery by post (€ 4,95 handling fee)

Bestelling  op rekening werkgever/ levering per post)         
Invoice account employer/ Delivery by post

Betaling iDEAL / Levering per post
iDEAL / delivery by post

Betaling iDEAL / Afhalen in Saxion-winkel
iDEAL / delivery in the bookshop at school

There are two ways to receive your order; send by post or collect it. It should be noted that the delivery method depends on the booklist / school.

You can change the delivery method provided logistics have not been processed yet. Please contact customer service (klantenservice@studieboekencentrale.nl) for the status of your order.

For school year 2011-2012, the following postage is charged: 1 and 2 books € 2,95 3 books and over € 4,95. Backorders of the same order will shipped later without charge.

The order will be shipped after your payment has been received.
Important: In summer the orders are shipped from a certain date (generally taken about two weeks before the new school year begins).

The package will be offered to you for a second time or you can collect your books. TNT will inform you about the second attempt or where you can collect your package.

The following payment options are offered by SBC :
>    Cash by collecting your order at one of the bookstores.
      You can pay cash or via pin at the bookstores where your order is delivered.
>    Direct debit
      The total amount of your order will be debited to your account within three working days. Your order will be sent after receiving payment.
>    Invoice
      You will receive an invoice within a few days after placing your order.
      We expect payment within 14 days of receiving the invoice.

Please contact our Customer Service at phone numeber 0591-668133. They will check if changing your method of payment is possible.

No, it is not possible to pay after receiving your order at SBC. 

You will receive an invoice within a few days. We expect payment within 14 days of receiving the invoice. Your order will be sent after receiving your payment.

You can contact our Customer Service (klantenservice@studieboekencentrale.nl) and ask for a new invoice. Please clearly state your name, address and order number. We will send you the new invoice as soon as possible .

SBC buys books used by students at a purchase rate of 35% of the current price of the book at the end of each academic year . We only buy books reoccurring on the booklist at the following academic year.

1. You cannot offer workbooks or loose products (pages)
2. Rented books for the previous year provided by us cannot be offered.
3. Books must be in good condition (the fact that books are used for a period of a year will be taken into account).
4. Books must be blank and not written upon
 

In what period can I sell used books to SBC?
Period 2010:  04-07-2011 t/m 02-09-2011

Check if the books you want to sell to Studieboekencentrale are on the list with books we buy: booklist.

Studieboekencentrale
O.v.v. aanbieden gebruikte boeken
Postbus 116
7800 AC Emmen

The books purchased by SBC will be credited at the rate of 35% of the current new price of the book.
How to get the form: "offering used books"?

Yes, this is possible. You can, when placing your order, select "used book order". If this option is not offered when ordering at our website or in your paper booklist, then we cannot deliver your used books.
SBC tries to supply you with used books if available. It is not possible to advance an assurance that you will actually receive used books. We depend on the supply of used books.
When the stock of used books is not enough, you will automatically receive new books.

Yes. SBC buys only books that appear on the book lists for the new season. The ISBN match is carefully checked.

You'll pay 65% of the original price for a used (second-hand) book .

You can find it here.