FAQ Payment

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• How can I pay for my study books?

  The following payment options are offered by SBC :
  >    Cash by collecting your order at one of the bookstores.
        You can pay cash or via pin at the bookstores where your order is delivered.
  >    Direct debit
        The total amount of your order will be debited to your account within three working days. Your order will be sent after receiving payment.
  >    Invoice
        You will receive an invoice within a few days after placing your order.
        We expect payment within 14 days of receiving the invoice.

• Can I still change my chosen method of payment?

  Please contact our Customer Service at phone numeber 0591-668133. They will check if changing your method of payment is possible.

• Is it possible to receive an invoice on delivery of the order?

  No, it is not possible to pay after receiving your order at SBC. 

• The direct debit has failed. How can I pay?

  You will receive an invoice within a few days. We expect payment within 14 days of receiving the invoice. Your order will be sent after receiving your payment.

• I lost my invoice.

  You can contact our Customer Service (klantenservice@studieboekencentrale.nl) and ask for a new invoice. Please clearly state your name, address and order number. We will send you the new invoice as soon as possible .